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#Anniversaire

Birthday The one day a year your customer expects to receive something. Be memorable.

It's Léa's birthday. She'll get 15 identical "-10% for your birthday" emails. And one single video that truly celebrates her, with her name and her gift.

The problem

A trame is a campaign scenario. Yet birthday emails often rely on a generic trame: a promo code in a standard message. The emotion is wasted, and the gift feels like a discount.

×2.4
birthday email open rate vs regular campaigns
The scenario

What your customer experiences

1

Léa opens a video made for her

Her name on screen, a festive vibe in your brand colors, and her year with your brand in a few numbers. It's a gift, not a promo.

2

She unwraps her gift by interacting

She clicks to "unwrap" her gift inside the video: her birthday code, doubled points, or a surprise based on her segment.

3

Emotion becomes data

Gift unwrapped, video shared, offer used: everything lands in her profile. You know who your most emotionally engaged customers are.

The data that personalizes the video

Already in your ESP - no integration to build.

First nameBirthday dateGift / promo codeLoyalty segmentYears with the brand

What flows back into your CRM

Every interaction becomes an actionable attribute in your flows.

Gift unwrappedVideo completedOffer usedVideo shared

The results

+30%
birthday flow conversion rate
×2.4
open rate vs regular campaign
+17%
video shares