01
Confirmation email
They read it, they archive it.
Booking confirmedJuly 12 → 14 · Superior room
Your booking is confirmed. Check-in from 15:00, check-out before 11:00.
- Email opened
- Nothing added
- No preference known
Personalized video for hotels
Between the booking and the arrival,there’s the upsell.
One personalized video per booking.They discover their room, add breakfast, book the spa.Commission-free.
Connects to your PMS, your booking engine and your emailing tool.
- Mews
- Opera
- Cloudbeds
- D-EDGE
- Brevo
Marie’s stay
Same booking, different outcome
The confirmation email informs.The video sells.
One states what has been booked. The other shows what they can add, and they add it.
02
With Pulp’in
They watch, they book.
Your sea-view room is waiting for you. Breakfast on the terrace on Saturday?
- Breakfast added
- Spa booked Saturday 17:00
- Late arrival flagged
One video per booking
Two guests. Two stays. Two videos.
A couple on a weekend break and a business traveler don’t buy the same things.So they don’t see the same video.
D-7
Personalized videoYour weekend is taking shape.
- Upgrade accepted Sea view
- Spa booked Saturday 17:00
- Late checkout requested Sunday
In three steps
You connect your bookings. The rest runs on its own.
Pulp’in sits between your PMS and your guests. Your tools and habits stay the same.
- 01
Choose a trame
Pre-stay, win-back or post-stay. Nothing to shoot, nothing to edit.
Ready to personalize - 02
Connect your bookings
PMS, booking engine or a simple export. One video per stay, in the guest’s language.
Name · Dates · Room · Language - 03
Send at the right moment
Seven days before arrival, after checkout, or when your dates are filling up badly.
D-7 · D+1 · On slow dates
Before arrival
You know your guest before they walk through the door.
Every piece of information comes from a choice made in the video, not from a questionnaire. The team prepares the stay instead of discovering it at the front desk.
Source · Their pre-stay video
- 1Screen openedSea-view upgrade
- 2ChoiceSpa Saturday 17:00
- 3RequestLate checkout
No re-keying
Reason for stayWeekend for two
ExtrasUpgrade, spa
Arrival timeFriday 19:00
To plan forLate checkout Sunday
Six ready-made trames
One trame per moment of the stay.
Sell before arrival, fill the gaps, bring guests back.
Marie’s stay
Upsell
Pre-stay
Seven days before arrival, they discover their room and add whatever appeals to them.
What you gainExtras booked, commission-free
For a group or several properties
One brand identity per hotel. One place to steer them all.
Each property keeps its identity, you keep the overview.
Each hotel has its own look
Its photos, its colors, its tone and its services.
One trame, every property
The scenario is created once, then adapted automatically.
You compare what sells
By property, service and season.
At your hotel
One property, one season, one number.
You test on your own bookings, you compare before rolling it out.
Frequently asked questions
What your team will ask.
Pulp’in adds to what you already send. It replaces neither your PMS nor your booking engine.
No. Pulp’in reads your bookings and sends back the extras chosen. You keep your PMS, your booking engine and your payment flow.
The video can go out by SMS, by QR code on arrival or as a link handed over at the front desk when the guest’s address is masked.
No. They are generated from your photos and your services. You can also import your own.
Every guest receives their video in the language already present in their booking.
Just like today: added to the bill, a payment link from your booking engine or settlement on arrival.
No. The choices land in the booking record: that’s one less thing to ask for.
The guest chooses what they share. The data stays yours and is attached to an existing booking.